Social Health


According to National Rural Health Mission (NHRM) report about 66% of rural citizens lack accessibility to critical medicines and nearly 31% travel more than 30kms to avail healthcare facilities. The government health policies aim to benefit rural and Below Poverty Line (BPL) population in India. Currently, there is a dearth of efficient rural healthcare infrastructure across the country in order to successfully implement the national health policies. Primary healthcare centers are the first point of contact for medical assistance in villages, especially for preventive & curative healthcare. Smart healthcare solutions applied to urban healthcare sector are not functional in rural regions.

Bosch Social Health is a cloud-based solution that benefits every health worker in Primary Healthcare Centers like Accredited Social Health Activists (ASHA) and Anganwadi workers across rural India. The cross-platform solution digitizes medical data and records that are predominantly paper-based documents at present. It is cost-effective for practical on-field application. Bosch Social Health improves accuracy and analysis of medical data resulting in better diagnosis, monitoring and treatment.

Primary factors included in designing Bosch Social Health for rural healthcare:

  • Government agencies are in need of cutting-edge smart healthcare platforms for first mile digitization- Current market penetration of internet connectivity and smartphones, tablets, phablets, etc. in rural regions.
  • Smart IT solutions including Cloud computing can be leveraged to deliver scalable, low-cost and real-time healthcare solutions.


  1. Primary healthcare workflow provides a comprehensive Electronic Health Record (EHR) for each individual and district made accessible to different stakeholders.
  2. Simple, easy to use UI in native language requires basic knowledge/educational background among primary healthcare workers.
  3. Cross-platform: Available on tablets and/or smart phones for ease of mobility outdoors.
  4. Compatibility in offline mode: Poor/low network connectivity coupled with power outages are common in rural area. Data can be synchronized with zero loss to the central systems when connectivity is established.
  5. Data Synchronization: Each and every update done on a primary healthcare worker’s workflow is synchronized to the central database.
  6. Data Security guarantees protection against unauthorized usage or deletion.

Preventive measures for Data Security in Bosch Social Health:

  • QR Code & OTP enabled multifactor authentication
  • Data Transfer through ‘Secure Sockets’ layer
  • App Encryption and Local Data Encryption enabled mobile device security
  • Unique Device ID to validate device authentication
  • Every modification done to EHR data is tracked through audit trails
  • Data backup at regular time intervals, real-time data access through Cloud storage
  • Geo-replication on Cloud storage stores all data and services twice in different geographical locations


  • A unified, smart healthcare platform assists healthcare workers, doctors, administrators and government agencies.

  • First mile digitization in rural healthcare enables electronic health records creation.

  • An end to end primary healthcare workflow supports secured data accessibility and availability.

  • Advanced data analytics provides region-wise patterns on rural healthcare.

A Case study on Social Health:

Government organizations can leverage large data sets from Bosch Social Health to gain better understanding of health conditions in the rural regions of the country. Data analysis of EHR at a district-level facilitates both short-term and long-term healthcare management. It helps study the causal factors for outbreak of epidemics, distribution of major diseases and blood group types in a specific region.

Bosch Social Health platform was deployed in a phased manner across school health camps in a district of an Indian state. It has impacted over 12,000 students in 55+ schools in Phase 1. The platform helps healthcare providers to digitize health data on students who attended the school health camps. It enables them to view the student’s medical history along with prescriptions. The students can also be referred to specialists incase needed. The specialist through a secure access to the Bosch Social Health platform can view past medical history and provide better diagnosis. All this information is stored on cloud making the information available anytime, anywhere. The parents/guardian can also access & view student’s health care records through their smart phones. The students benefit from preventive healthcare activities including early detection of symptoms, prevention of diseases and timely treatment. And, Bosch Social Health when applied to school health camps aids improved overall social wellness and lower drop-out rate amongst the school students.


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